Published on in Vol 3, No 2 (2022): Apr-Jun

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/37050, first published .
Peer Review of “Satisfaction With Health Care Services at the Pediatric Specialist Clinic of the National Referral Center in Malaysia: Cross-sectional Study of Caregivers’ Perspectives”

Peer Review of “Satisfaction With Health Care Services at the Pediatric Specialist Clinic of the National Referral Center in Malaysia: Cross-sectional Study of Caregivers’ Perspectives”

Peer Review of “Satisfaction With Health Care Services at the Pediatric Specialist Clinic of the National Referral Center in Malaysia: Cross-sectional Study of Caregivers’ Perspectives”

Authors of this article:

Reviewer AE Anonymous 1

Peer Review Report


This is a peer-review report submitted for the paper “Satisfaction With Health Care Services at the Pediatric Specialist Clinic of the National Referral Center in Malaysia: Cross-sectional Study of Caregivers’ Perspectives."


General Comments

Thanks for the opportunity to review this manuscript [1] entitled “Caregivers’ Perspective—Satisfaction With Healthcare Services at the Paediatric Specialist Clinic of the National Referral Centre in Malaysia.” The authors report on an important topic, and their research work will contribute to the existing literature. Overall, the manuscript is well written with enough details in different sections. The tables are informative. The following are comments/concerns for the authors to consider.

Specific Comments

  • Abstract: include data/numbers in the Results section rather than general summary statements
  • Introduction: include any a priori hypotheses
  • Introduction: to support the rationale for the review, the authors should include additional recent promising evidence that supports the feasibility, acceptability, and efficacy of digital health interventions in different chronic medical conditions to provide context for the applicability of lessons learned in the study across other fields [2-7].
  • Discussion: two recent reviews focused on pediatric/adolescent care and COVID-19 with mobile health (mHealth)/eHealth and adolescent/children psychosocial well-being, both worth discussing [8,9]
  • Discussion: the authors could consider including a paragraph on study strengths.
  • Discussion: it is critical to discuss the value of including direct patient input in the development of mHealth interventions, and other key considerations for end users should be sought early on in the process of app or digital health intervention design to ensure long- and short-term engagement [10-13].
  • Discussion: the authors should expand and elaborate more on how their findings support or contrast available literature and provide suggestions for future research directions that would address existing knowledge gaps.
  • Discussion: the authors should also acknowledge the lack of economic data to support the use of digital health interventions to date [14,15].

General Comments

No additional comments.

Conflicts of Interest

None declared.

Editorial Notice

JMIR Publications has a single-blind peer-review policy, wherein reviewer identity is concealed until publication. In exceptional cases, a reviewer may request to remain anonymous in the final publication. When an anonymous reviewer requests citation(s) of their own work, we cannot guarantee that the reviewer’s identity will remain concealed.

  1. Selvarajah T, Yamamoto E, Saw YM, Kariya T, Hamajima N. Satisfaction with health care services at the Pediatric Specialist Clinic of the National Referral Center in Malaysia: cross-sectional study of caregivers’ perspectives. JMIRx Med 2022;3(2):e33025 [FREE Full text]
  2. Radovic A, Badawy SM. Technology use for adolescent health and wellness. Pediatrics 2020 May;145(Suppl 2):S186-S194. [CrossRef] [Medline]
  3. Ramsey WA, Heidelberg RE, Gilbert AM, Heneghan MB, Badawy SM, Alberts NM. eHealth and mHealth interventions in pediatric cancer: a systematic review of interventions across the cancer continuum. Psychooncology 2020 Jan;29(1):17-37. [CrossRef] [Medline]
  4. Badawy SM, Cronin RM, Hankins J, Crosby L, DeBaun M, Thompson AA, et al. Patient-centered eHealth interventions for children, adolescents, and adults with sickle cell disease: systematic review. J Med Internet Res 2018 Jul 19;20(7):e10940 [FREE Full text] [CrossRef] [Medline]
  5. Badawy SM, Barrera L, Sinno MG, Kaviany S, O'Dwyer LC, Kuhns LM. Text messaging and mobile phone apps as interventions to improve adherence in adolescents with chronic health conditions: a systematic review. JMIR Mhealth Uhealth 2017 May 15;5(5):e66 [FREE Full text] [CrossRef] [Medline]
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  7. Shah AC, Badawy SM. Telemedicine in pediatrics: systematic review of randomized controlled trials. JMIR Pediatr Parent 2021 Feb 24;4(1):e22696 [FREE Full text] [CrossRef] [Medline]
  8. Badawy SM, Radovic A. Digital approaches to remote pediatric health care delivery during the COVID-19 pandemic: existing evidence and a call for further research. JMIR Pediatr Parent 2020 Jun 25;3(1):e20049 [FREE Full text] [CrossRef] [Medline]
  9. Serlachius A, Badawy SM, Thabrew H. Psychosocial challenges and opportunities for youth with chronic health conditions during the COVID-19 pandemic. JMIR Pediatr Parent 2020 Oct 12;3(2):e23057 [FREE Full text] [CrossRef] [Medline]
  10. Badawy SM, Thompson AA, Kuhns LM. Medication adherence and technology-based interventions for adolescents with chronic health conditions: a few key considerations. JMIR Mhealth Uhealth 2017 Dec 22;5(12):e202 [FREE Full text] [CrossRef] [Medline]
  11. Badawy SM, Thompson AA, Liem RI. Technology access and smartphone app preferences for medication adherence in adolescents and young adults with sickle cell disease. Pediatr Blood Cancer 2016 May;63(5):848-852. [CrossRef] [Medline]
  12. Perski O, Blandford A, West R, Michie S. Conceptualising engagement with digital behaviour change interventions: a systematic review using principles from critical interpretive synthesis. Transl Behav Med 2017 Jun;7(2):254-267 [FREE Full text] [CrossRef] [Medline]
  13. Perski O, Blandford A, Ubhi HK, West R, Michie S. Smokers' and drinkers' choice of smartphone applications and expectations of engagement: a think aloud and interview study. BMC Med Inform Decis Mak 2017 Feb 28;17(1):25 [FREE Full text] [CrossRef] [Medline]
  14. Badawy SM, Kuhns LM. Economic evaluation of text-messaging and smartphone-based interventions to improve medication adherence in adolescents with chronic health conditions: a systematic review. JMIR Mhealth Uhealth 2016 Oct 25;4(4):e121 [FREE Full text] [CrossRef] [Medline]
  15. Iribarren SJ, Cato K, Falzon L, Stone PW. What is the economic evidence for mHealth? A systematic review of economic evaluations of mHealth solutions. PLoS One 2017;12(2):e0170581 [FREE Full text] [CrossRef] [Medline]


mHealth: mobile health


Edited by E Meinert; This is a non–peer-reviewed article. submitted 04.02.22; accepted 04.02.22; published 25.05.22

Copyright

©Reviewer AE Anonymous. Originally published in JMIRx Med (https://med.jmirx.org), 25.05.2022.

This is an open-access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in JMIRx Med, is properly cited. The complete bibliographic information, a link to the original publication on https://med.jmirx.org/, as well as this copyright and license information must be included.